Why doesn’t my condition work?

If your condition doesn’t work as expected, take a look at the following checklist:

  1. Start by checking the condition itself.
    Check to confirm that the condition defines the intended state correctly. Avoid unnecessary conditions that simply define the opposite state.
  2. Conflicting conditions have been created.
    Check whether you have maybe created conflicting conditions.
  3. The wrong form element has been selected.
    Check to confirm that the condition is actually linked to the right form element.
  4. The requirement for the condition is not being fulfilled
    Make sure that the action required in the form to trigger the condition is actually being carried out.
    For example: Is the right option being selected, a checkbox being checked or a specific field being filled out?
  5. Dependencies between multiple conditions.
    Complex combinations of conditions can influence each other and lead to unpredictable results. Test each condition separately to identify possible conflicts. Avoid creating more than one condition that results in the same state – for example, unnecessarily hiding an element that is already hidden by default.

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