FAQ

No, you do not need to. With our modern and intuitive editor, you can create a contact form for your website in just a few minutes. Additionally, we provide various templates for different use cases that you can quickly and easily customize to get a form that meets your individual requirements.

To ensure that your forms are suitable for a multilingual audience, you can create forms in any language using Formcentric, except for right-to-left languages. The default texts for error messages (e.g., when a required field is not filled) and the labels for buttons (Next, Back, Submit, and Cancel) are already integrated in multiple languages. These languages include: German English French Italian Dutch Polish Portuguese Romanian Spanish Turkish Ukrainian In forms with other language settings, these texts will be displayed in English by default. Please note that you can create forms in different languages and also create translations for existing forms. However, Formcentric does not translate the content of the form. You will need to translate labels of form elements, hints, inserted text paragraphs, etc., yourself. Currently, Formcentric does not support right-to-left languages. If you have any questions, please feel free to contact our support.

To edit a form, you open it in the Editor. With Formcentric, this takes just a few clicks. In the Forms area, find the form you want to open in the Editor from the overview. Click the form name. The form is opened in the Editor. You can now get to work. If you want to know more about the Editor, read our post The editor - a first overview.

You give your form a name as you are creating it. In Formcentric, this name is used for internal form management, such as in the Forms area.

The individual elements in a form must be identifiable so that the Formcentric software can process and assign them. To do this, elements are given a unique identifier in Formcentric, the technical name.

The Short text form field is an input field for free-form text responses such as a personal name or a street name. The input made into this form field is not validated. If you need your users to provide a longer response, then you should use the Long text form field. Do you need to validate input made by your users? In that case, use the Input field form field, for which all validators are available, or use predefined form fields such as Number, for example.

It is not possible to directly embed Formcentric forms into emails. Due to security risks, email clients do not support the execution of JavaScript, which also applies to the Formcentric form application. Instead, you can provide a link to the form or to a landing page where the form is embedded.

An embedding code is a snippet of HTML that you use to include a form in a web page without needing to have created this form on the same website. Every time the web page is reloaded, the snippet of code grabs the form again from its original source. This gives you the distinct advantage of not having to do anything else if you make changes to your form: once you publish those changes in Formcentric, the changes are also updated automatically in your embedded forms. You can generate several embedding codes in different designs for your form. To do this, go to the Share area and then click Embed code. Select the design you want to use for your form, copy the code and then simply include this code in your web page.

Before you can actually embed a form in websites, you need to go to the Organisation area in Formcentric and add the corresponding domain or subdomain (without ‘https://’). Once you have done this, you can embed Formcentric forms on the domain or subdomain. This procedure is used because of important considerations relating to security and data protection. One of these factors is the CORS (Cross-Origin Resource Sharing) specification that applies to web browsers. CORS sets out the situations in which websites should or should not load resources from other domains. So, if a domain is not specified, CORS problems could occur and then prevent the form from working properly. Another aspect is security. Entering a domain ensures that your forms can only be embedded on trustworthy websites. This protects your forms against potential misuse and ensures that the data submitted is sent only to secure locations.

Before you can use a Formcentric form on your website, you need to add the corresponding domain or subdomain for this website in the Organisation area. Formcentric forms whose embedding code you have added to your web page code will only be shown correctly once you have done this.

Formcentric provides a wide range of validators that allow you to verify form inputs directly as users fill them out. The available validators are Email address, Date, Number, Rergular expression, Postcode, Number of characters, IBAN, EU VAT registration number, BIC, Equal value, and Phone number. You can find more details on what each validators means here.

Yes, it is possible to redirect visitors to different thank-you pages based on their responses. It is also possible to display different confirmation messages, which are the messages shown when the form is submitted. In the article Creating digital invitations we provide an example to guide you on how to implement this.

Yes, you can customize all default texts for field validation, such as the error message for not completing a required field.

No – it’s not possible to set a maximum number of submissions for a form. Instead, however, you can withdrawing the form once you have received the necessary number of submissions. Once a form has been withdrawn, the form can no longer be accessed.

In Formcentric, you can check for new submissions to your forms at any time. Additionally, you have the option to configure custom email notifications that will automatically inform you of new submissions as they come in. To set up a notification, refer to the article Setting up an email notification for new submissions.

Yes, you have the option to withdraw the publication of a form at any time. Similarly, you can republish a withdrawn form.

Yes, you can export your form submission data as both Excel and CSV files. However, the forms themselves cannot be exported.

Yes, you can move forms that you no longer need to the archive for later use. This allows you to create space in your current collection of forms without losing the option of reverting to previously used forms should they become relevant again at a later date.